Cancellation policy

All sales are non-transferrable and there are no store credits or exchanges. There is no way to reschedule your purchase(s). You have purchased a specific spot(s) on a specific day(s) or night(s) and your purchase(s) can not be rescheduled or transferred to any other day, night or semester. There are no exceptions for any reason.

You can call us at the main number (718 635 1394) to cancel your purchase for a refund if you call before the refund/cancelation deadline. The refund/cancelation deadlines, percentages and fees are as follows:

Weekly classes and summer camps: Full refunds are available up to 15 days before the first day of the semester. From 14-8 days before the session starts we can offer a 50% refund. Unfortunately we cannot offer refunds 7 days or less in advance of the first day of the semester. There will be no exceptions granted for any reason. 

TryNights and Muddy Moons: Full refunds are available up to 15 days before the class, after which a 50% refund is possible until 24 hours before the class. Unfortunately, we can't offer refunds within 24 hours of the class. There will be no exceptions granted for any reason. 

Private lessons: Full refunds are available up to 7 days before the lesson, after which a $50 processing fee per person applies until 24 hours before the class. Unfortunately, we can't offer refunds within 24 hours of the lesson. There will be no exceptions granted for any reason. 

Parties and private events: Full refunds are available up to 7 days before the event, after which a $100 processing fee applies until 24 hours before the class. Unfortunately, we can't offer refunds within 24 hours of the event. There will be no exceptions granted for any reason. 

Workshops and studio events: Full refunds are available up to 7 days before the event, after which a $75 processing fee per person applies until 24 hours before the class. Unfortunately, we can't offer refunds within 24 hours of the event. There will be no exceptions granted for any reason. 

Membership: After the initial 3 month minimum, members must give a minimum of 1 month advance notice in writing in order to cancel their membership. There will be no exceptions granted for any reason.